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Our 30-Day Money-Back Guarantee ensures your satisfaction. Simply reach out to our customer support team at support@merchpublic.com for a full refund—no hassle, no stress.
We understand that online shopping can be uncertain, so we’ve eliminated the risk. Try our products worry-free, and if you’re not satisfied, we’ll make it right—no questions asked.
All orders are shipped with tracking numbers, keeping you informed every step of the way until your order arrives at your doorstep.
Frequently Asked Questions
Does the Heating Pad come with a satisfaction guarantee?
Does the Heating Pad come with a satisfaction guarantee?
Yes, it does! We offer a 30-day money-back guarantee, allowing you to try the Heating Pad completely risk-free. Your satisfaction is our priority!
Can I wash the Heating Pad?
Can I wash the Heating Pad?
Absolutely! The Heating Pad features a machine-washable cover, making it easy to clean and maintain for long-term use.
How long should I use the pad for the best results?
How long should I use the pad for the best results?
For maximum relief, use the Heating Pad for 20–30 minutes per session. Start on a lower heat setting and gradually adjust to find the most comfortable level for you.
Is it safe to use the Heating Pad while sleeping?
Is it safe to use the Heating Pad while sleeping?
We recommend utilizing the automatic timer feature for safe use during rest. This ensures the pad shuts off after your preset time, providing peace of mind while you relax or nap.
Can the Heating Pad be used for severe chronic pain?
Can the Heating Pad be used for severe chronic pain?
Yes! The Heating Pad is specifically designed to provide deep, penetrating heat that effectively alleviates severe chronic pain in muscles and joints. It’s perfect for daily use to manage long-term discomfort.