A unique, hassle-free 30-day money back guarantee
Our 30-Day Money-Back Guarantee ensures your satisfaction. Simply reach out to our customer support team at support@merchpublic.com for a full refund—no hassle, no stress.
We understand that online shopping can be uncertain, so we’ve eliminated the risk. Try our products worry-free, and if you’re not satisfied, we’ll make it right—no questions asked.
All orders are shipped with tracking numbers, keeping you informed every step of the way until your order arrives at your doorstep.
Frequently Asked Questions
Is there a money-back guarantee?
Is there a money-back guarantee?
Yes, we offer a 30-day money-back guarantee. If you're not fully satisfied with the results, simply return the product for a full refund—no questions asked.
Can I use it while working or relaxing?
Can I use it while working or relaxing?
Definitely! NeckSoothe Pro is wireless and portable, which means you can use it while at your desk, in your car, or even while unwinding at home. There’s no need for cords or extra setup—just instant relief whenever you need it.
How long should I use the device at a time?
How long should I use the device at a time?
For the best results, we recommend using NeckSoothe Pro for 10-15 minutes per session. You can extend or shorten the duration based on your comfort level and pain relief needs.
Is it safe to use NeckSoothe Pro every day?
Is it safe to use NeckSoothe Pro every day?
Yes! NeckSoothe Pro is designed for daily use. Its adjustable intensity allows you to customize the pressure to suit your needs, whether you're seeking a relaxing gentle massage or a more intense deep tissue treatment for your muscles.
How is NeckSoothe Pro different from other massagers?
How is NeckSoothe Pro different from other massagers?
Unlike regular massagers that only work on the surface, NeckSoothe Pro features ThermoPulse Technology, combining targeted heat and pulse therapy to reach deep into muscle tissue. This advanced approach delivers lasting relief and goes beyond temporary fixes, offering you a professional-grade massage experience at home.